Privacy Policy | Joe Adinma & Co.

INTRODUCTION

Joe Adinma & Co. ("the Firm," "we," "us," or "our") is a firm of Chartered Accountants located at Plot 500 East West Road, Rumuodara, Port Harcourt, Rivers State, Nigeria. We are committed to protecting the privacy and personal data of everyone who visits our website (joeadinma.com, the "Site") or otherwise interacts with us.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices and rights available to you. It is written to comply with the Nigeria Data Protection Act, 2023 ("NDPA") and the General Application and Implementation Directive issued under it, and reflects generally accepted data protection practice.

By using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please do not use the Site or submit your personal information to us.

WHO WE ARE (DATA CONTROLLER)

Joe Adinma & Co. Plot 500 East West Road, Rumuodara, Port Harcourt, Rivers State, Nigeria Email: info@joeadinma.com Phone: +234 806 444 4546 For all data protection queries, please contact us using the details above.

INFORMATION WE COLLECT

We collect information in the following ways:

3.1 Information you provide directly When you use our contact/enquiry form, email us, call us, or otherwise reach out, we may collect:

Full name
Email address
Phone number
The content of your message, enquiry, or the details of the service you are requesting
Any documents or information you voluntarily share with us in connection with an engagement (e.g., for accounting, audit, tax, or advisory services)

3.2 Information collected automatically Like most websites, when you visit our Site we, or our service providers, may automatically collect certain technical information, including:

IP address
Browser type and version
Device and operating system information
Pages visited, time spent on pages, and referring/exit pages
Date and time of access

This information is typically collected through server logs, cookies, and similar tracking technologies (see Section 5, Cookies).

3.3 Information from client engagements Where you become a client of the Firm, we may collect additional personal and financial information necessary to provide professional accounting, tax, audit, or advisory services, in accordance with the engagement letter agreed with you and applicable professional and regulatory obligations (including those of the Institute of Chartered Accountants of Nigeria).

HOW WE USE YOUR INFORMATION

We use the personal information we collect to:

Respond to your enquiries and requests submitted through the Site
Provide, manage, and administer our professional services to clients
Communicate with you about our services, including updates and administrative notices
Improve and maintain the functionality, security, and performance of the Site
Understand how visitors use the Site so we can improve content and user experience
Comply with our legal, regulatory, and professional obligations (e.g., anti-money laundering checks, tax authority requirements, ICAN professional standards)
Protect the rights, property, or safety of the Firm, our clients, or others

LEGAL BASIS FOR PROCESSING

Under the NDPA, we rely on one or more of the following legal bases to process your personal data:

Consent — where you have given clear consent (e.g., submitting the contact form)
Contract — where processing is necessary to perform a service you have engaged us for
Legal obligation — where we must process data to comply with tax, anti-money-laundering, or professional regulatory requirements
Legitimate interest — where processing is necessary for our legitimate business interests (e.g., improving the Site, preventing fraud), provided this does not override your rights and freedoms

COOKIES AND SIMILAR TECHNOLOGIES

Our Site may use cookies and similar tracking technologies (such as web beacons or analytics scripts) to recognise your browser, remember preferences, and understand how visitors interact with the Site.

Essential cookies: necessary for the Site to function properly.
Analytics cookies: help us understand visitor traffic and behaviour (for example, via tools such as Google Analytics), so we can improve the Site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site. Where required by law, we will request your consent before placing non-essential cookies on your device.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

Service providers who support our operations (e.g., website hosting, email, IT support, analytics providers), under confidentiality obligations
Regulatory and government bodies, where required by law or professional obligation (e.g., the Federal Inland Revenue Service, ICAN, or other regulators)
Professional advisors, such as auditors, lawyers, or insurers, where necessary
Successors, in the event of a merger, acquisition, or sale of Firm assets, subject to equivalent protections for your data

We do not knowingly transfer personal data outside Nigeria except where necessary (for example, to cloud-based service providers), and in such cases we take reasonable steps to ensure the data is protected to a standard consistent with the NDPA.

DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, tax, or professional reporting requirements. Client engagement records are typically retained for the period required under applicable Nigerian tax and professional regulations, after which they are securely deleted or anonymised.

DATA SECURITY

We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR RIGHTS

Subject to applicable law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where applicable
Object to or restrict certain processing of your information
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your data protection rights have been violated

To exercise any of these rights, please contact us using the details in Section 2. We may need to verify your identity before actioning your request.

CHILDREN'S PRIVACY

Our Site and services are intended for businesses and adult individuals. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Joe Adinma & Co. Plot 500 East West Road, Rumuodara, Port Harcourt, Rivers State, Nigeria Email: info@joeadinma.com Phone: +234 806 444 4546